Terms and Conditions

Effective Date: July 29, 2025

1. Introduction and Acceptance of Terms

Welcome to Quick and Easy English (quick-and-easy-english.com) (the “Website”). This Website is owned and operated by Tobin Ayres and Kailey Fenech GbR (“we,” “us,” or “our”).

By accessing or using our Website, you agree to be bound by these Terms and Conditions (“Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

Age Restriction: This Website and its services are intended for users who are at least 18 years old. By using our Website, you confirm that you meet this age requirement. We do not knowingly target or collect personal data from minors.

2. Services/Products Provided

We provide an online membership platform dedicated to teaching English. Users can sign up for a monthly or yearly plan, make payments, and gain access to hundreds of English lessons. Our service offers a comprehensive learning experience through structured lessons and resources. We may, at our sole discretion, offer trial periods for our services.

3. User Accounts

• Account Creation: To access our lessons and membership features, you are required to register for an account using a username and password. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Account Security: You are responsible for maintaining the confidentiality of your account password and are solely responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.
• Account Termination: We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Website (or any portion thereof) if you provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or if you violate these Terms. You may terminate your account at any time by contacting our customer support at info@quick-and-easy-english.com or via your account settings if such an option is available.

4. User Responsibilities and Prohibited Conduct

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website. Prohibited conduct includes, but is not limited to:

• Engaging in any illegal or unauthorized activity.
• Uploading or transmitting viruses or any other type of malicious code.
• Collecting or tracking the personal information of others.
• Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
• Interfering with or circumventing the security features of the Website.
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Impersonating any person or entity.
• Using the Website for any commercial purpose not expressly permitted by us.
• Sharing your account credentials or membership access with unauthorized individuals.
• Attempting to download, copy, or distribute lesson content without explicit permission.

5. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, lessons, and software, is the property of Tobin Ayres and Kailey Fenech GbR or its content suppliers and protected by international copyright laws. The compilation of all content on this Website is the exclusive property of Tobin Ayres and Kailey Fenech GbR and protected by international copyright laws.

• License to Use: We grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of this Website and its lesson content, but not to download (other than page caching for personal viewing), reproduce, modify, or distribute it, or any portion of it, except with express written consent of Tobin Ayres and Kailey Fenech GbR.
• User-Generated Content: If you submit any content to the Website (e.g., comments, feedback, suggestions), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity.

6. Payments and Billing

• Pricing: All prices for membership plans are listed on the Website. We reserve the right to change our subscription fees at any time. Any changes to pricing will be communicated to you in advance and will apply to your next billing cycle.
• Payment: We accept payments via Stripe (Credit/Debit Card) and PayPal. All payments are processed through secure third-party payment gateways. We do not store your full payment card details on our servers.
• Subscriptions/Recurring Payments: Membership plans are billed on a monthly or yearly basis, as selected by you. Your subscription will automatically renew at the end of each billing period unless canceled. You can manage or cancel your subscription through your account settings on the Website. Please refer to our FAQ or contact support for detailed cancellation instructions.
• Refunds/Cancellations: We offer a 30-day refund policy for new subscriptions. If you are not satisfied with our service within the first 30 days of your initial subscription, you may request a full refund. After this 30-day period, refunds are generally not offered due to the digital nature of our lessons. You may cancel your subscription at any time to prevent future billing, and you will retain access until the end of your current paid period.

7. Disclaimers

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED BY TOBIN AYRES AND KAILEY FENECH GBR ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. TOBIN AYRES AND KAILEY FENECH GBR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TOBIN AYRES AND KAILEY FENECH GBR, ITS AFFILIATES, OWNERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS WEBSITE OR ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE.

9. Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Tobin Ayres and Kailey Fenech GbR. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Tobin Ayres and Kailey Fenech GbR shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Termination

We may terminate or suspend your access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of Germany.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

13. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: info@quick-and-easy-english.com
• Postal Address: Max-Brauer-Allee 181, 22765 Hamburg, Germany.